Price List

This Price List forms an integral part of the Agreement (Art. 1.6 GTC) and is published at https://fastlajna.cz/en/cenik, and sets out the prices of the Service pursuant to Art. 2a GTC.

Prices, the included volume, and the Variable Component always relate to a single Assistant (a single Subscription, Art. 1.15 and 1.16 GTC); each additional Assistant is paid for separately.

The Provider is not a value added tax payer; prices are final and the invoice is issued without value added tax (Art. 2a.3 GTC).

1. Tariffs (per Assistant and Billing Period)

Each Subscription, including the Pay-as-you-go tariff, includes the use of one Czech telephone number (+420) of a geographic or mobile type per the offering in the application, assigned to the Assistant (Art. 2.6 and 2a.1 GTC), regardless of the amount of the fixed monthly component. Other countries and number types are not supported.

For the Pay-as-you-go tariff, no fixed monthly component is charged; only the Variable Component based on actual usage under Art. 2 is paid. Upon setting up an Assistant on the Pay-as-you-go tariff, the Payment Card is verified and stored in the PSP's payment interface for the purposes of recurring payments (Art. 2a.2 GTC).

2. Variable Component (based on actual usage)

The Variable Component consists of billed minutes of incoming calls beyond the volume included in the tariff, priced at the "price per billed minute over the limit" of the relevant tariff under Art. 1. For the Pay-as-you-go tariff, which includes no minutes, all billed minutes of incoming calls are billed minutes.

Method of calculating the Variable Component (Art. 2a.2 and 2a.2a GTC):

• calls of the Assistant initiated within the Billing Period are included in that Billing Period's consumption;

• the billed duration of each individual call is rounded up to whole minutes (each commenced minute of a call = one full billed minute); only thereafter are the billed minutes of individual calls summed. Example: three calls of 45 seconds each = 3 billed minutes; a call of 61 seconds = 2 billed minutes;

• minutes beyond the volume included in the tariff = max(0; sum of billed minutes − included minutes); for the Pay-as-you-go tariff the included volume is zero, so all billed minutes are charged;

• Variable Component = minutes beyond the volume × the price per billed minute over the limit of the relevant tariff;

• the monetary amount is rounded to two decimal places (hellers) arithmetically, rounding half up (from 0.005 upward).

SMS Add-on Service

The sending of outbound transactional SMS (Art. 13b GTC) is not currently provided. Until this add-on service is put into operation, outbound transactional SMS are not charged; the price for SMS and any related one-off fees (in particular sender registration) will be set out in this Price List upon activation of the service (Art. 13b.11 GTC).

3. Invoicing and method of payment

The Fixed Monthly Component is debited from the Payment Card in advance at the start of each Billing Period of the Subscription; the first fixed component is paid upon setting up the Assistant in the PSP's payment interface (Art. 2.6 GTC). For the Pay-as-you-go tariff, the first and subsequent fixed components are zero and only the Variable Component is paid. The Variable Component for an ended Billing Period is invoiced as a separate line item on the invoice for the immediately following Billing Period; the first invoice issued upon setup does not include the Variable Component. Both are paid automatically on the basis of the Payment Mandate pursuant to Art. 2a.2 GTC through the Payment Service Provider (Stripe, Art. 1.11 GTC). The Billing Period begins on the day the Subscription is set up and need not coincide with the calendar month; the boundaries of the billing period stated on the relevant invoice are decisive (Art. 1.17 GTC). The Client receives an electronic invoice for each debit (Art. 2a.3 GTC). Where payment by card cannot be used, the fallback invoicing regime with a 14-day payment term applies (Art. 2a.6 GTC).

4. Tariff change and cancellation of an Assistant

A tariff change takes effect from the start of the following Billing Period, with no additional payment and no pro-rata credit for the running period (Art. 2a.8 GTC). Upon cancellation of an Assistant, the Variable Component not yet invoiced for the running period is invoiced separately as a stand-alone invoice; the full volume of minutes included in the tariff is used for this calculation, with no pro-rata reduction; the Fixed Component already paid is not refunded (Art. 2a.9 GTC).

5. Pilot / demo operation

Pilot or demo operation is provided only on the basis of an individual written arrangement between the Provider and the Client. Unless pilot operation is expressly agreed to be free of charge, the Service is charged in accordance with this Price List from the setup of the Assistant.

6. One-off / setup fees

Setting up an Assistant (onboarding) is not charged; the setup fee is CZK 0. Any one-off fees associated with the SMS Add-on Service will be set out under Art. 2 upon activation of that service.

7. Effectiveness and changes

Effective from 20 July 2026. Changes to the Price List are governed by Art. 2a.5 and Art. 8.6 GTC (90-day advance notice; 30-day notice where reflecting a change in Subcontractors' prices; an extraordinary change where a change in input costs is demonstrated). If the Client does not agree with a change, the Client may terminate the Agreement without penalty within the period set out in the provisions referred to above.